Use of cookies

1. For how long does HOTELOPIA keep your data?

The retention period of your data will be determined according to the duration of your contractual relationship with HOTELOPIA and the deadlines defined by law. In this sense, the criteria that HOTELOPIA uses to set the terms of retention of your data have been determined in accordance with the requirements established in the applicable legislation, regulations and guidelines, as well as the operational requirements of HOTELOPIA related to the correct management of the relationship with its customers. Whenever you give your consent, your data will be kept up until a moment when you revoke said consent.

Our Cookies
Category / Type Name of the cookie Purpose
Basic functionality of the page (Session). ASP.NET_SessionId Store your active session so that the next time you visit Hotelopia you can continue to make your booking.
Basic functionality of the page (Session). AlteonP This Cookie helps us to distribute the pages that we display from our servers in an efficient manner.
Basic functionality of the page (Session). WLCodWeb It determines the name of the white-label product used when working under the whitelabels subdomain.
Basic functionality of the page (Session). idCurrency It stores the user's preferred currency.
Basic functionality of the page (Session). idLanguage It stores the user's preferred language.
Basic functionality of the page (Short term, 30 days). partnerId It is used to identify the website that brought you to Hotelopia, in the case that you used a link.
Basic functionality of the page (Long term > 2 years). nlFlash It is used to store your login in the newsletter. Once you've signed up for our newsletter, for your convenience, you will not be shown this information automatically.
Third party Cookies
Category / Type Third party website Purpose / additional information
Analysis of website. Google Are used to monitor the traffic of Hotelopia. This helps us to understand how visitors use the site, it helps us to identify potential problems and to make Hotelopia as easy to use as possible.
Management of bookmarks and links. AddThis Are part of a tool that lets you share links on different social networks and popular websites on the internet.
Third-party relations management tool Tealium Are part of the functionality of a tool we use to manage relationships with third parties.
Third party cookies for marketing purposes
Category / Type Third party website Purpose / Additional information
Marketing - Retargeting. TradeDoubler, Zanox, Commission Junction... After you've visited Hotelopia website, they allow for us to show you publicity banners with the best deals at the locations where you've previously been looking.
Marketing - Retargeting. Affilinet, Trivago, Buy-At, Commission Junction, Zanox, TradeDoubler, Kayak, CheetahMail, NetFilia, HotelsCombined, Bettenjagd.de, Affiliate Future, Google Adwords... Allow us to monitor the effectiveness of our advertising campaigns. We always try to show relevant and recent messages. With these cookies we also measure out this publicity, always showing you a small volume of advertisements on the web.

Some of our webpages and emails in HTML format can use web beacons and/or cookies for statistical purposes regarding the use of Hotelopia. A web beacon is an image placed in the message to inform Hotelopia of the message being displayed, with the sole purpose of calculating statistics of its use.

For more information on how to block the use of cookies you can do it through the browser Chrome, click aquí
For more information on how to block the use of cookies you can do it through the browser Firefox, click aquí
For more information on how to block the use of cookies you can do it through the browser Explorer, click aquí
For more information on how to block the use of cookies you can do it through the browser Safari, click aquí