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      Reviews on the Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas 5 STARS

        CL  prabaramee road patong beach, kathu phuket  12, 83150  Phuket, Phuket, thailandCLprabaramee road patong beach, kathu phuket, 12, phuket, 83150, thailand
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      Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas
      Score2.8/5of 3 
      • Room
         
        3.3 / 5
      • Facilities
         
        3.7 / 5
      • Cleanliness
         
        2.7 / 5
      • Quality of the food
         
        2.0 / 5
      • Staff professionalism
         
        3.0 / 5
      • Price-quality ratio
         
        2.0 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      3 opinions about Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas

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      • Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas2.2/5

        Partner

        Anonymous Published  2016-06-19

        Positive review

        All members of staff are very friendly and helpful.

        Negative review

        The hotel is very run down! Its definitely not a 5* hotel at all. The room I stayed in was not clean. The tiles in the shower had stains on them. The television in the room is not clear so you can't watch television. The jacuzzi lights in the jacuzzi did not work! Lastly, the duvet I had was filthy as you can see damp patches through the duvet sheet!!!

      • Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas3.5/5

        Family

        ADELAPublished  2015-03-02

        Positive review

        1,good security

        Negative review

        1,some item missing,never replaced. eg air condition mode,coffee powder etc. 2, wifi network unstable

      • Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas2.7/5

        Partner

        AnonymousPublished  2013-04-29

        Positive review

        The hotel is beautiful - the surroundings are breath taking, the hotel is on a huge complex and the rooms are very modern.

        Negative review

        This SHOULD NOT be a 5* hotel. The staff are rude and very unprofessional. The food is expensive and the quality is shocking. On arriving we had several issues with our room, including broken jacuzzi and things missing. Everything is a big effort for the staff to help you. We complained about the food and service, which to our surprise ended with the restaurant manager screaming and shouting at us, and even when leaving to get out of the firing line, he followed us and shouted more unpleasant comments from the top of the stairs. I have received better service in a fast food restaurant. DO NOT STAY HERE if you want a pleasant experience and a relaxing time, because from the moment you check in you will have problems! Disappointing! The hotel manager is not interested in customer service, the only thing that is important is money! When we arrived and found the huge complex to be less than half empty we felt lucky to have so much space and the pool to ourselves, we now know why no one wants to stay here. Has the potential to be an incredible resort, but needs a new manager and the staff need decent training in customer service skills.