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      Reviews on the The Club Hotel & Spa 5 STARS LUXURY

        CL  green street  n/a, JE2 4HU  St helier, Channel islands, united kingdomView mapCLgreen street, n/a, channel islands, JE2 4HU, united kingdom Latitude: 49.181612; Longitude: -2.102345
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      49.181612-2.102345
      The Club Hotel & Spa
      Score4.6/5of 9 
      • Room
         
        4.7 / 5
      • Facilities
         
        4.4 / 5
      • Cleanliness
         
        4.7 / 5
      • Quality of the food
         
        4.7 / 5
      • Staff professionalism
         
        4.6 / 5
      • Price-quality ratio
         
        4.6 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      5 opinions about The Club Hotel & Spa

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      • The Club Hotel & Spa5.0/5

        Family

        JoePublished  2019-04-29

        Positive review

        Staff are really nice and nothing is ever to much for them. Rooms are lovely and beds are delightful. Will be returning in the future

        Negative review

        No real negatives

      • The Club Hotel & Spa3.5/5

        Partner

        Rob LloydPublished  2015-06-11

        Positive review

        First impressions of this four star hotel were positive, centrally located in St Helier and amble free parking for the hire car.

        Negative review

        The room was nothing special and unfortunately there were a few points that need addressing; the hospitality tray was of very poor standard cheap products and pillows to be more firm. Housekeeping need to have a check-list as a few things needed pointing out such as, light in the wardrobe broken, light in the bathroom broken, shower screen not very clean, shaving mirror on the wall was wonky and inner bathroom door needs a refresh. Other examples of areas that require attention are: carpets in some areas are thread worn, the continental breakfast after four days started to get stale and needed variety, the pastries were obviously frozen and just pre-heated also paper napkins! Four star establishment No NO. Hotel staff at the bar also need training in hospitality and attentive service to customers, as they took their time taking orders

      • The Club Hotel & Spa5.0/5

        Partner

        AnonymousPublished  2013-02-22

        Positive review

        We had stayed here for a holiday about 5 years ago and decided the location was ideal being near to the centre for my meeting and for the choice of restaurants we could walk to, we also remembered the really comfortable beds.

        Negative review

        The breakfast was lovely good quality and fresh juices but the evening menu was not to our tastes.

      • The Club Hotel & Spa4.4/5

        Partner

        AnonymousPublished  2008-11-04

        Positive review

        Excellent service, very comfortable bed, very good restaurant

        Negative review

        Small, difficult to use bathroom. Impossible not to severely splash water from both basin and shower

        Information on the suburbs

        Jersey!

      • The Club Hotel & Spa4.0/5

        Family

        AnonymousPublished  2008-07-17

        General review

        We were very disappointing that as a guest you had limited use of the indoor pool facilities and I think this was a real let down to us.There was also a lack of sun loungers by the outdoor pool which meant it wasn't easy to find a place to relax by the pool.The contintental breakfast we felt was a great disappointment to us (especially for a 5 star hotel) the choices and selections were very limited and we certainly have had much better elsewhere. Although you had the option to purchase a cooked breakfast it was very costly.The Bohemia restuarant was exceptional the quality and presentation of the food was exceptional and we thoroughly enjoyed our meal. The service was also excellent.