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      Reviews on the Sofitel Dubai Palm Jumeirah 5 STARS LUXURY

        CL  the palm jumeirah, east crescent road  n/a, 55558  Dubai, Dubai, united arab emiratesView mapCLthe palm jumeirah, east crescent road, n/a, dubai, 55558, united arab emirates Latitude: 25.13988; Longitude: 55.132486
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      25.13988055.132486
      Sofitel Dubai Palm Jumeirah
      Score4.6/5of 21 
      • Room
         
        4.9 / 5
      • Facilities
         
        4.9 / 5
      • Cleanliness
         
        4.9 / 5
      • Quality of the food
         
        4.5 / 5
      • Staff professionalism
         
        4.7 / 5
      • Price-quality ratio
         
        4.8 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      13 opinions about Sofitel Dubai Palm Jumeirah

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      • Sofitel Dubai Palm Jumeirah5.0/5

        Partner

        Anonymous Published  2018-09-19

        Positive review

        A lovely clean hotel. Good facilities including a good sized gym with lots of equipment. Good number of pools and very close to the beach. All the staff were very friendly,helpful and professional. The room was very clean, comfortable and luxurious. Great air conditioning in the room and hotel. All the food in all the restaurants was very well presented and really tasty. A good menu choice to choose from the half board option.

        Negative review

        Cannot fault the hotel

      • Sofitel Dubai Palm Jumeirah5.0/5

        Partner

        Anonymous Published  2018-03-18

        Positive review

        Amazing hotel! Excellent staff, food, location and service! Will definitely return

      • Sofitel Dubai Palm Jumeirah5.0/5

        Family

        Anonym Published  2017-08-12Comment in Dansk

        Positive review

        Bedste hotel og service

      • Sofitel Dubai Palm Jumeirah5.0/5

        Partner

        Anonymous Published  2017-05-11

        Positive review

        Superb hotel. Very friendly driver met us at Dubai Airport, very comfortable car took us on the 35 minute drive to the hotel. Check in was friendly and efficient, had a comprehensive introduction to the room and he told us about all the restaurants, opening times and where to get what on the resort. Rooms where very nice, and also the balcony was big enough for 2-3 people. Breakfast was good, but always very busy between 09 and 10. Pool area and the private beach was well kept and great service provided by staff if you needed the parasol moved or any help at all. Very observant and customer friendly. Hotel is situated about 30 minutes from the Dubai Mall area, but taxis are cheap enough. They also run a courtesy shuttle a few time a day via Atlantis and into downtown. It's a great stay and we come back based on our previous stay. Even though we went as a couple and not family, this hotel is also good for families.

        Negative review

        Maybe the shuttle times could suit the opening times of the water park at Atlantis and run more frequently. Otherwise nothing negative to mention.

      • Sofitel Dubai Palm Jumeirah5.0/5

        Family

        par från sverigePublished  2017-01-17

        Positive review

        riktigt sjyst hotel

      • Sofitel Dubai Palm Jumeirah5.0/5

        Family

        MoPublished  2016-11-14

        Positive review

        We just returned from a stay here and the hotel was absolutely amazing and faultless. We were upgraded to the beach suite (1st time this has ever happened to me :)) which was an amazing room and would recommend with a child. You get a separate living room, ample balcony space and close to the kids pool and kids Club. We stayed in the original palm view room first night and this was also a great room with plenty of space (not as much as the suite though :)) We went on a half board basis and felt the menus offered a good selection for a 3 course meal, there is the option to exchange for lunch or dinner and also an option to choose from larger menu and the voucher provides 110 AED value and anything more you top up (drinks are charged extra). The breakfast also provided good variety and quality with some similar items each day and some new ones. We enjoyed meals at manava, Laguna beach, bottega and the holiday favourite of steak at porter house. All the staff were extremely friendly, helpful and go out of their way for you. Soliman on front desk was fantastic and really looked after us, a great example of someone working on front of house and providing exceptional service. It is at the tip of the Palm at the crescent so expect to pay for taxis, there are shuttle services put on but I never made it to any of them. Taxi prices are fairly reasonable in dubai for the distance travelled bit worth bearing in mind. I could not recommend this page highly enough, it is fantastic for families with great pools and play areas for kids. the beach is great and the grounds are lovely to walk around. I would definitely want to return here in the future, thanks for a great holiday Sofitel!!!!

        Negative review

        Nothing really.

      • Sofitel Dubai Palm Jumeirah5.0/5

        Partner

        Anonymous Published  2015-09-08

        Positive review

        Beautiful hotel, lovely pool area and rooms. Half board option was definitely worth it even with restricted menu

      • Sofitel Dubai Palm Jumeirah0.0/5

        Partner

        YousefPublished  2015-08-03

        Positive review

        The hotel is really nice, the facilities are very good for adults and for kids

        Negative review

        Check-in process took more than one hour, not handled quickly.

      • Sofitel Dubai Palm Jumeirah5.0/5

        Family

        Anonyme Published  2015-02-12Comment in Français

        Positive review

        Nous avons séjourner dans l'hôtel du 03 au 10 février, magnifique hôtel, personnel très gentil et très attentif. Plusieurs piscines, plusieurs restos, nourriture très variée. Service de navette tous les jours pour le centre ville à partir de 11h. Nous y retournerons probablement l'année prochaine.

        Negative review

        Si possible d'ajouter les chaînes de télévisions françaises

      • Sofitel Dubai Palm Jumeirah5.0/5

        Partner

        Anonymous Published  2014-11-25

        Positive review

        Incredible attentiveness from staff. Everyone makes you feel so welcome and comfortable. Very nice room and beautiful bathrooms Amazing experience at dinner at Porterhouse Steakhouse. Flawless service, super friendly and attentive service and top class waiter.

        Negative review

        Not so nice beach Beach bar is quite expensive Bar is too quite Club was closed


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