A lovely clean hotel. Good facilities including a good sized gym with lots of equipment. Good number of pools and very close to the beach. All the staff were very friendly,helpful and professional. The room was very clean, comfortable and luxurious. Great air conditioning in the room and hotel. All the food in all the restaurants was very well presented and really tasty. A good menu choice to choose from the half board option.

Cannot fault the hotel

Amazing hotel! Excellent staff, food, location and service! Will definitely return

Bedste hotel og service

Superb hotel. Very friendly driver met us at Dubai Airport, very comfortable car took us on the 35 minute drive to the hotel. Check in was friendly and efficient, had a comprehensive introduction to the room and he told us about all the restaurants, opening times and where to get what on the resort. Rooms where very nice, and also the balcony was big enough for 2-3 people. Breakfast was good, but always very busy between 09 and 10. Pool area and the private beach was well kept and great service provided by staff if you needed the parasol moved or any help at all. Very observant and customer friendly. Hotel is situated about 30 minutes from the Dubai Mall area, but taxis are cheap enough. They also run a courtesy shuttle a few time a day via Atlantis and into downtown. It's a great stay and we come back based on our previous stay. Even though we went as a couple and not family, this hotel is also good for families.

Maybe the shuttle times could suit the opening times of the water park at Atlantis and run more frequently. Otherwise nothing negative to mention.

riktigt sjyst hotel

We just returned from a stay here and the hotel was absolutely amazing and faultless. We were upgraded to the beach suite (1st time this has ever happened to me :)) which was an amazing room and would recommend with a child. You get a separate living room, ample balcony space and close to the kids pool and kids Club. We stayed in the original palm view room first night and this was also a great room with plenty of space (not as much as the suite though :)) We went on a half board basis and felt the menus offered a good selection for a 3 course meal, there is the option to exchange for lunch or dinner and also an option to choose from larger menu and the voucher provides 110 AED value and anything more you top up (drinks are charged extra). The breakfast also provided good variety and quality with some similar items each day and some new ones. We enjoyed meals at manava, Laguna beach, bottega and the holiday favourite of steak at porter house. All the staff were extremely friendly, helpful and go out of their way for you. Soliman on front desk was fantastic and really looked after us, a great example of someone working on front of house and providing exceptional service. It is at the tip of the Palm at the crescent so expect to pay for taxis, there are shuttle services put on but I never made it to any of them. Taxi prices are fairly reasonable in dubai for the distance travelled bit worth bearing in mind. I could not recommend this page highly enough, it is fantastic for families with great pools and play areas for kids. the beach is great and the grounds are lovely to walk around. I would definitely want to return here in the future, thanks for a great holiday Sofitel!!!!

Nothing really.

Beautiful hotel, lovely pool area and rooms. Half board option was definitely worth it even with restricted menu

The hotel is really nice, the facilities are very good for adults and for kids

Check-in process took more than one hour, not handled quickly.

Nous avons séjourner dans l'hôtel du 03 au 10 février, magnifique hôtel, personnel très gentil et très attentif. Plusieurs piscines, plusieurs restos, nourriture très variée. Service de navette tous les jours pour le centre ville à partir de 11h. Nous y retournerons probablement l'année prochaine.

Si possible d'ajouter les chaînes de télévisions françaises

Incredible attentiveness from staff. Everyone makes you feel so welcome and comfortable. Very nice room and beautiful bathrooms Amazing experience at dinner at Porterhouse Steakhouse. Flawless service, super friendly and attentive service and top class waiter.

Not so nice beach Beach bar is quite expensive Bar is too quite Club was closed