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      Reviews on the Sofitel Bali Nusa Dua 5 STARS

        CL  lot n5 nusa dua tourism complex  5, 80363  Bali, Bali, indonesiaCLlot n5 nusa dua tourism complex, 5, bali, 80363, indonesia
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      Sofitel Bali Nusa Dua
      Score4.6/5of 5 
      • Room
         
        4.8 / 5
      • Facilities
         
        4.8 / 5
      • Cleanliness
         
        4.4 / 5
      • Quality of the food
         
        4.6 / 5
      • Staff professionalism
         
        4.6 / 5
      • Price-quality ratio
         
        4.6 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      5 opinions about Sofitel Bali Nusa Dua

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      • Sofitel Bali Nusa Dua5.0/5

        Family

        SaidPublished  2017-10-23Comment in Français

        Positive review

        Excellent séjour avec un personnel très attentif et à l’ecoute. Special thanks a mlle Lucie « guest relations » qui a été efficace.

        Negative review

        Néant

      • Sofitel Bali Nusa Dua3.5/5

        Partner

        NataliePublished  2017-10-07

        Positive review

        The hotel is decorated nicely

        Negative review

        Children allowed to swim in the pool with the pool bar. Jumping off of the stools. They have their own pool for kids I can’t understns why this pool isn’t made adults only as it’s not great to get pool water on your food and in your drink from children splashing about. I saw one kid drop their entire chocolate milkshake into the pool. House keeping didn’t show up all day, even though we’d been out of the room and by the pool. We then went out at 5pm for dinner and asked the reception to send housekeeping to make up our room and provide new towels as we were heading out. They said it would be done. We came back to the room at 11pm to find no change. Not even a turn down service had been round. I then called housekeeping and they said they would sent someone immediately, 30 mins goes by and I want to go to bed so I walked to reception to complain about this. They then finally sent someone. Breakfast was a bit of a shambles. Not enough staff serving tea or coffee. They ask you what you would like when you first sit down and you’re lucky to receive the tea just before you’ve finished eating. One morning the tea and coffee served to us was cold. I suspect this was because it had been made earlier and by the time they’d delivered it to us it was cold. I did provide feedback about all of these things to the duty manager on shift. He thanked me for the feedback. Whether they look to change anything, I don’t know.

      • Sofitel Bali Nusa Dua5.0/5

        Partner

        FranPublished  2017-09-04Comment in Español

        Positive review

        Enorme resort con todo lujo de detalles. Increible piscina, desayuno, y una habitación enorme.

      • Sofitel Bali Nusa Dua4.8/5

        Family

        emmaPublished  2016-08-30Comment in Français

        Positive review

        Excellent hôtel. Accueil irréprochable, personnel serviable et toujours souriant. Très belle infrastructure. Belle plage sauf 3 derniers jours la mer avait reculé. Déjeuner exceptionnel. Housekeeping au top. A conseiller. Ne pas hésiter à choisir cet hôtel de standing

        Negative review

        Petite odeur désagréable lorsque l'on prend une douché ou un bain.

      • Sofitel Bali Nusa Dua4.8/5

        Family

        Anonymous Published  2015-09-20

        Positive review

        The staff were really friendly and helpful. Check in was easy and quick. Breakfast was good with many varieties.