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      Reviews on the Merlin Copacabana 4 STARS

        CL  av. princesa isabel - copacabana  392, 22011010  Rio de janeiro, Rio de janeiro, brazilView mapCLav. princesa isabel - copacabana, 392, rio de janeiro, 22011010, brazil Latitude: -22.9614298377032; Longitude: -43.1751377438195
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      -22.96142983770320-43.17513774381950
      Merlin Copacabana
      Score4.1/5of 6 
      • Room
         
        4.0 / 5
      • Facilities
         
        3.8 / 5
      • Cleanliness
         
        4.2 / 5
      • Quality of the food
         
        4.0 / 5
      • Staff professionalism
         
        4.2 / 5
      • Price-quality ratio
         
        4.3 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      5 opinions about Merlin Copacabana

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      • Merlin Copacabana4.7/5

        Family

        Anónimo Published  2019-01-23Comment in Español

        Positive review

        Desayuno espectacular... 7 noches y siempre variaban las opciones calientes y dulces. Gente muy amable y cordial.

        Negative review

        La tasa de cambio de usd a reales que tenian en el hotel para cambiar efectivo, era 8% menor al resto de casas de cambio y por eso me sentí un poco mal haber cambiado ahí en el hotel el primer día. Pero a pesar de ese detalle, todo fué excelente.

      • Merlin Copacabana3.0/5

        Alone

        DJPublished  2018-12-01

        Positive review

        Staff attentive and helpful

        Negative review

        Not sure the staff are getting the support from the management they need

      • Merlin Copacabana4.7/5

        Partner

        Anonymous Published  2018-04-25

        Positive review

        For the price I paid I have no complaints. It was excellent value for its standard, location and for the service. It is well located just a few minutes walk from Copacabana Beach, close to a shopping mall. The room is a good size and the breakfast was very good with quite a lot of options. Given the price I paid, I can't stay here expecting 5 star luxury, but it was perfect as a base to explore Rio!

        Negative review

        The hotel is a little dated, but it was still of a good standard.

      • Merlin Copacabana3.0/5

        Family

        Anonymous Published  2018-03-28

        Positive review

        Nice roof terrace never overcrowded large rooms good shower

        Negative review

        Rooms need updating. Hot breakfast buffet not hot.

      • Merlin Copacabana4.8/5

        Family

        NayoPublished  2016-10-02

        Positive review

        I had a great stay at Merlin Copacabana where my sister and I stayed for 9 nights in September 2016. The room was great - 2 double beds where I expected only 1 for us to share and it was cleaned and presented to a high standard each day. The other highlights were the helpfulness of the staff - they were really willing to go out of their way to help with everything in particular when we wanted to do things around Rio but needed some assistance working out transport or needed a really receptionist to call ahead to make a booking/ enquiry. We didn't speak Portuguese so they were a real godsend. Also the room service was great, good value for money and always arrived quickly - I became addicted to the pea cream!! Sometimes the order was a little off like bringing fried eggs when I'd asked for boiled and once there was ham in my vegetable omelette. I attribute that to the language barrier as some of the staff didn't speak English but that could've been remedied by me learning more Portuguese in advance! I dont blame them. The pool was small but lovely and nobody else really used it so when we did it felt like out own private pool and bar :) I'm a clean freak but never had any problems here, it felt clean all the time. Oh and the shower was great - powerful with good temperature variation - very important. The only small change I would make to this hotel is the breakfast. There were lots of options but at least 50% were bread products and being gluten intolerant I couldn't eat them. I would've liked to see some more gluten free options and maybe some soya milk but I do appreciate these are not standard things to provide for any hotel. All in all a great stay at Merlin Copacabana and I would stay again. Thank you to all the staff for making our stay so pleasant.