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      Reviews on the Mercure Exeter Southgate 4 STARS

        CL  southernhay east, EX1 1QF  Exeter, Exeter, united kingdomView mapCLsouthernhay east, exeter, EX1 1QF, united kingdom Latitude: 50.720336; Longitude: -3.528431
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      50.720336-3.528431
      Mercure Exeter Southgate
      Score4.6/5of 9 
      • Room
         
        4.7 / 5
      • Facilities
         
        4.7 / 5
      • Cleanliness
         
        4.8 / 5
      • Quality of the food
         
        4.9 / 5
      • Staff professionalism
         
        4.1 / 5
      • Price-quality ratio
         
        4.6 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      5 opinions about Mercure Exeter Southgate

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      • Mercure Exeter Southgate3.3/5

        Partner

        VIPPublished  2019-06-12

        Positive review

        Central location. Some staff very helpful.

        Negative review

        Some restaurant staff were less than helpful. Either make it completely self service or be efficient and friendly with tea and coffee at breakfast.

      • Mercure Exeter Southgate3.2/5

        Partner

        VilmaPublished  2018-10-30

        Positive review

        The room was lovely. And manage to use the spa and the pool.

        Negative review

        Well, I have booked 2 rooms..one for me and my husband and one for our friends. When my friends check in they told them that I only book 1 room which not right. Then I have to call.them and the lady said the same to me that I only book 1..so I said I have paid 2 rooms. And they asked my friends to wait on back of the line. So they decided to go to the bar but again no staff around . Not very good customer service.

      • Mercure Exeter Southgate5.0/5

        Partner

        Anonymous Published  2018-06-25

        Positive review

        .

        Negative review

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      • Mercure Exeter Southgate4.8/5

        Partner

        AlexPublished  2016-03-22

        Positive review

        Great hotel experience

      • Mercure Exeter Southgate4.8/5

        Alone

        VIPublished  2013-11-26

        Positive review

        The room was exceptionally clean and spacious enough. The food at breakfast was great as well.

        Negative review

        The connection between reception and cleaning staff wasn't always excellent.