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      Reviews on the InterContinental San Juan 5 STARS

        CL  isla verde avenue  5961, PR00979  San juan, Puerto rico, puerto ricoView mapCLisla verde avenue, 5961, puerto rico, PR00979, puerto rico Latitude: 18.442855; Longitude: -66.019703
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      InterContinental San Juan
      Score4.3/5of 3 
      • Room
        3.7 / 5
      • Facilities
        4.7 / 5
      • Cleanliness
        4.7 / 5
      • Quality of the food
        5.0 / 5
      • Staff professionalism
        4.7 / 5
      • Price-quality ratio
        3.7 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      3 opinions about InterContinental San Juan

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      • InterContinental San Juan4.7/5


        LuisPublished  2018-05-10Comment in Español

        Positive review

        Empleados muy amables, buenas instalaciones y acceso directo a la playa con tumbonas y sombrillas gratuitas

        Negative review

        Es hotel de 5 estrellas cercano al aeropuerto y no tiene shuttle (ofrecen compañías privadas)

      • InterContinental San Juan5.0/5


        Martín Published  2018-05-02Comment in Español

        Positive review


        Negative review

        No tiene servicio de transfer al aeropuerto gratuito al ser un hotel 5 estrellas.

      • InterContinental San Juan3.3/5


        ChrisPublished  2010-10-20

        General review

        The price from Hotelopia is a fair one, seen the lower level of this Intercontinental property. Thanks for offering this wonderful price and it did made the stay a fair one.

        Positive review

        The food and service in the restaurants was beyond expectations. Nice pool aeria.

        Negative review

        The hotelrooms (especially oneven numbers) are far beyond expectations. As a 5 star Intercontinental Hotel you can not offer bathrooms and furnishings from 20 years ago. Too small, too old and absolutely not matching with the Interconinental standards. I think thats a thought we both can agree to? Unfortunately the check in procedure went far from smoothh. We arrived early and I do understand we have to wait fo quiet a while but none of the staff members showed anticipation. Finally on my request, they started calling housekeeping if there where any rooms available. "It's not the guest that should take these innitiatives" Are these front desk people aware that they can make or brake the hotel? (seen through customers eyes?)

        Information on the suburbs

        Just stayed at the hotel.