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      Reviews on the Hotel Panorama 4 STARS

        CL  hart avenue, tsimshatsui, kln  8a, Hong kong, Hong kong, hong kongCLhart avenue, tsimshatsui, kln, 8a, hong kong, hong kong
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      Hotel Panorama
      Score4.0/5of 19 
      • Room
         
        4.3 / 5
      • Facilities
         
        4.0 / 5
      • Cleanliness
         
        4.0 / 5
      • Quality of the food
         
        3.6 / 5
      • Staff professionalism
         
        3.7 / 5
      • Price-quality ratio
         
        4.0 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      14 opinions about Hotel Panorama

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      • Hotel Panorama4.4/5

        Partner

        CleverPublished  2018-09-11Comment in Español

        Positive review

        Personal atento y dispuesto. Muy bien situado en la zona de Kowloon. Vistas muy buenas de la bahia a partir del piso 22.

      • Hotel Panorama2.7/5

        Family

        Anonymous Published  2016-07-16

        Positive review

        Location is great and hotel was selected because of its location. The 40th floor was the best feature of this hotel.

        Negative review

        Rooms not clean. Never vacuumed. Dust in corners of room and class windows. The ceiling has food stuck to it which could have been cleaned off. Coffee cups were not cleaned properly. Overall I would say cleanliness needs to improve. Wifi access had to be paid for eventhough the rest of HKG offers free wifi. The lobby area where free wifi was offered had people lounging about whilst guests were checking in. Main restaurant was off the check in area and the smell was very off putting. Hotel food - over priced. Staff not friendly at all and concierge not helpful. I would rate this hotel 3 stars at the most which is saying something as I have been in 3 star hotels with great service. Obviously this is not important to the hotel. I smile would go a long way. 3 weeks to have security deposit returned??? Really ???

      • Hotel Panorama3.2/5

        Family

        Anonymous Published  2016-06-24

        Positive review

        Front desk and Housekeeping team is wonderful. Polite and helpful.

        Negative review

        Some of the ground floor conceirge staff are generally unhelpful, and have no initiative to offer help. And they are expressionless. It would be better for them to tuck in their white polo shirt, to look more professional too. I would appreciate if they had offer more help, for eg, helping to carry the luggages.

      • Hotel Panorama3.0/5

        Partner

        Anonymous Published  2016-05-30

        Positive review

        Staff were professional, great location and good price

        Negative review

        Bedsheets had stains and a hole in them. Booked a double bed but was given two singles and told that they don't ever have double beds in the silver deluxe rooms? Told us to consult Hotelopia instead of helping.

      • Hotel Panorama3.2/5

        Friends

        Anonymous Published  2016-04-17

        Positive review

        Close to MTR

        Negative review

        Requested for non smoking room. Was told room was non smoking but the minute I opened the door , the room stinks of cigarettes. Had to go back downstairs to change room . No service staff came with me to help with the change. Unable to use handy phone . Front desk hv to return phone to supplier to check . When phone was replaced , not able to use outside of hotel - loading signal all the time .

      • Hotel Panorama4.3/5

        Partner

        john and debbiePublished  2015-11-16

        Positive review

        great views ideally situated for mtr, the manager Raymond was really professional lovely irish man made us really welcome..

        Negative review

        although the staff in the executive lounge was nice and friendly the staff in the restaurant could have been more helpful but as it seems to go in Hong Kong customer service is not a priority.

      • Hotel Panorama5.0/5

        Partner

        NrmPublished  2015-11-15Comment in Español

        Positive review

        Habitación con vistas club harbour una pasada, acceso al club , buena situación gran desayuno y metro al lado

        Negative review

        Nada

      • Hotel Panorama3.7/5

        Partner

        Anonymous Published  2015-09-27

        Positive review

        Location, staff, happy hour

        Negative review

        confusing lift system, poor sky garden, poor breakfast (for non asian guests)

      • Hotel Panorama3.8/5

        Partner

        Anonymous Published  2014-05-14

        Positive review

        Professional. Clean. Great location. Comfortable.

        Negative review

        When booking the silver room (cheapest) website states 2 singles OR double..This is false, when I arrived I was told double beds are not an option for this room type..I had to pay extra for the upgrade..they did say that wifi was complementary with the upgrade due to the inconvenience, my brothers upgraded to king size beds, both being over 6ft tall only to find out when they went to bed it was just two singles pushed together...so beware when booking king size beds. Overall i enjoyed most of the experience but when i return i will stay elsewhere.

      • Hotel Panorama5.0/5

        Alone

        EdPublished  2013-12-14

        Positive review

        Super friendly staff at all levels; housekeeping especially efficient. Excellent buffets. Great hotel location for most activities, if one likes being in a city center area (Kowloon). Convenient access to metro, buses, trains, ferries. Hong Kong hotel rates are much higher than 10 years ago, but this one is still a good value.

        Negative review

        None.


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