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      Reviews on the Hilton Orlando 4 STARS

        CL  destination parkway  6001, 32819  Orlando, Orlando - fl, united statesView mapCLdestination parkway, 6001, orlando - fl, 32819, united states Latitude: 28.424621; Longitude: -81.459605
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      28.424621-81.459605
      Hilton Orlando
      Score4.3/5of 21 
      • Room
         
        4.5 / 5
      • Facilities
         
        4.5 / 5
      • Cleanliness
         
        4.5 / 5
      • Quality of the food
         
        3.9 / 5
      • Staff professionalism
         
        4.2 / 5
      • Price-quality ratio
         
        4.1 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      14 opinions about Hilton Orlando

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      • Hilton Orlando5.0/5

        Family

        Anonym Published  2015-08-23Comment in Deutch

        Positive review

        Tolle Poolanlage für Familien und auch ein abgegrenzter Bereich nur für Erwachsene. Zimmer sind für den amerikanischen Standard sehr gut.

        Negative review

        Es wird vor Ort eine Resort Fee von 20 US$ plus Tax pro Nacht berechnet. Parken kann man 24 Stunden ab 17 US$.

      • Hilton Orlando4.2/5

        Family

        OrlandotravellerPublished  2015-08-21

        Positive review

        Really good location, ideal for Seaworld parks or Universal, and within easy reach of restaurants. The pool and leisure activities were also very good, a proper resort feel, but beware the resort fee and parking charges.

      • Hilton Orlando5.0/5

        Partner

        JamesPublished  2015-08-21

        Positive review

        We really enjoyed our stay here, had 5 nights and wish it could have been longer. The pool complex and lazy river was great, would loved to have spent more time there!

      • Hilton Orlando2.5/5

        Family

        Anonymous Published  2015-02-23

        Positive review

        Good location. Nice pool area.

        Negative review

        Poor quality food . Average cleaning of rooms .

      • Hilton Orlando1.0/5

        Family

        AnonymousPublished  2012-11-30

        Positive review

        I was booked into the wrong hilton i asked for bonnet creek and was put in hilton orlando!!!!! i was very unhappy because we came with a party of friends. hotelopia did nothing to help me at all. would never book with you ever again. you even had me me!!!!!! calling international to sort it out. mickey mouse company with no customer services skills at all. thank you so much for spoiling my 25th wedding anniversary!!!!!!!!! I ASKED 4 TIMES WHEN BOOKING THAT YOU HAD PUT ME IN BONNET CREEK AND WAS ADVISED YES YES YES MADAM. i have worked for hotels all life and would never have been treated like that.

      • Hilton Orlando4.5/5

        Family

        AnonymousPublished  2012-10-16

        Positive review

        Fantastic hotel.

        Negative review

        Only problem was the cost of the wifi in the hotel and the room service food quality was mediocre and overpriced. Everything else was excellent.

      • Hilton Orlando5.0/5

        Family

        Marcelo Pto. MadrynPublished  2012-07-23Comment in Español

        Positive review

        Excelente las instalaciones, es un hotel nuevo. tiene todo lo que se necesita para unas buenas vacaciones.

      • Hilton Orlando3.0/5

        Partner

        Tori93Published  2012-06-06

        Positive review

        Facilities were very good and the food was lovely.

        Negative review

        Concerning lack of communictaion and knowledge of the disney parks by staff. Also lack of knowledge in respect of the shuttle transport available at the hotel. We were given the wrong information in regard to park opening hours and therefore missed the first hour of the day. We were also told that the shuttles to Blizzard Beach were a) not available, b) they were available but they were $19 each instead of return as per the other parks c) were run by a different company d) we now could not book them at all: all of which was rubbish as the shuttle was available and it was $19 return. We consequently spent $70 on taxi's to the park as suggested by the concierge because this was apparaently 'cheaper' than getting the hotel shuttle!! Furthermore, we were also put in a smoking - non pool view room when we requested non-smoking and paid for a pool view room. I was initially told the hotel was 100% and we couldnt change but the receiption staff were quite helpful at this point and swapped our room. The keys did not however work and our luggage was not moved between the rooms as we were told it would be. Lovely looking hotel but unfortuantely the staff leave something to be desired. Fairly upset about this as i have never had problems at Hilton's in Orlando before.

      • Hilton Orlando4.7/5

        Partner

        AnonymousPublished  2012-06-01

        Positive review

        Beautiful lobby area and grounds, pool area is fabulous also and very relaxing. Excellent service from pool bar staff. Our room was lovely and spacious, very comfortable bed, clean. Lovely bar off reception area, piano music created a chilled atmosphere. On our first night there, I organised some dinner reservations with a blonde-haired girl at concierge desk (sorry can't remember her name!), She was extremely helpful and informative; recommended Charley's, Capital Grill and Flemings, all our dinner reservations were exactly what we hoped for.

        Negative review

        Other concierge staff were very unprofessional and difficult to deal with, we had some questions about reserving a car service for a transfer to Port Canaveral for our cruise and they seemed very unwilling to help us. Their attitude felt like we were inconveniencing their private conversation at the desk. They laughed and joked among themselves as we stood there. We asked where we could get an Irish breakfast (sausages, beans, bacon, eggs etc) and they sent us to a place that wasn't even opened at 9am.

      • Hilton Orlando4.8/5

        Partner

        AnonymousPublished  2012-05-22

        Positive review

        Loved this hotel, great facilities, especially the pool area. Room was large, clean and had everything we needed for a great stay.


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