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      Reviews on the Elmbank - York 3 STARS

        CL  the mount, YO24 1GE  York, York, united kingdomView mapCLthe mount, york, YO24 1GE, united kingdom Latitude: 53.951212; Longitude: -1.098387
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      53.951212-1.098387
      Elmbank - York
      Score3.5/5of 27 
      • Room
         
        3.2 / 5
      • Facilities
         
        3.4 / 5
      • Cleanliness
         
        3.6 / 5
      • Quality of the food
         
        4.0 / 5
      • Staff professionalism
         
        3.9 / 5
      • Price-quality ratio
         
        3.3 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      20 opinions about Elmbank - York

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      • Elmbank - York3.5/5

        Partner

        ChasPublished  2020-03-03

        Positive review

        Staff are friendly and welcoming, very professional and willing to assist with any issues.

        Negative review

        If you’re looking for a hotel right in the city centre, then this is probably not the one you want. Soap dispensers, rather than individual bottles would help with environmental impact.

      • Elmbank - York2.8/5

        Partner

        Anonymous Published  2018-08-10

        Positive review

        Fairly good location, only 10 minutes walk from the centre of York itself. Superior rooms are worth paying the extra money for, friends stayed in a standard room and wasn’t very impressed. Value for money was ok, would I stay again, possibly not.

        Negative review

        Breakfast room needs a good clean, food on the floor which looked like it was from the previous day. The reception area was very unkept too, needed a bit of a clean up, 1st impressions do count. Parking was a bit of a problem, we had to move our car first thing in the morning because there is very limited spaces. Was told not to park where it clearly stated no parking to come back from our day in York to find two cars parked there.

      • Elmbank - York2.7/5

        Partner

        Anonymous Published  2014-07-08

        Positive review

        Hash browns at breakfast were good.

        Negative review

        Hotel badly needs refreshed. We were actually put in Elmbank Lodge across the road from main hotel which smelt as soon as you opened the door to its stairway. Décor in room was very aged and needed gutted.

      • Elmbank - York2.7/5

        Partner

        GrotbagPublished  2014-06-24

        Positive review

        the staff were very nice and helpful

        Negative review

        very overpriced, in need of a makeover, outside room was functional did not like being in an annex and not in the main building, breakfast seamed warmed up from the day before

      • Elmbank - York2.6/5

        Partner

        Anonymous Published  2014-04-15

        Positive review

        The staff were friendly and moved their own cars so we and another set of guests could park. The room itself was clean.

        Negative review

        Not enough parking available. Bathroom tiles and bin were filthy with soap scum. Curtains were so thin they might as well not have been there. Decor and furniture were cheap. Bed really uncomfortable. I really object to paying £100 for one night when we said the same in a 4 star hotel in Scotland recently and the experience and quality of our stay was so much better.

      • Elmbank - York1.0/5

        Partner

        AnonymousPublished  2013-11-28

        Positive review

        Cheap

        Negative review

        Blood on bed sheet, unmotivated staff, shower not working properly, broken equipment, unclean room.

      • Elmbank - York3.6/5

        Friends

        AnonymousPublished  2013-11-19

        Positive review

        Good value for money if you are looking for a reasonably-priced bed for the night in an expensive area. The breakfasts were excellent.

        Negative review

        The hotel rooms are somewhat 'tired' and could do with refurbishing. The carpets weren't vacuumed during our 3-night stay but the beds were clean and fresh towels were put out every day. For the price we paid and the amount of time actually spent in the hotel, overall we felt it was good value.

      • Elmbank - York4.8/5

        Partner

        catwomanPublished  2013-03-24

        Positive review

        we were made most welcome, the staff were very helpfull and very pleasant. Ideal hotel to use as base for parking the car up for the time that in York as the hotel was within easy walking distance of city. Full english breakfast excellant. Altogether the hotel was very good value for money, would recommend this hotel. Well done

      • Elmbank - York5.0/5

        Partner

        AnonymousPublished  2013-03-17

        Positive review

        having stopped in many hotels , i have to recomend the chef we had a 3 course meal and the steak was cooked to perfection 1 rare and 1 medium and the cost was unbeliveable the staff the room and the hotel was very nice and close to york city center top marks will stop again when next in york . thank you to everyone from mr

      • Elmbank - York4.4/5

        Partner

        glennPublished  2013-02-11

        Positive review

        price was very good

        Negative review

        n/a


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