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      Reviews on the Eaton HK 4 STARS

        CL  380 nathan road  380, Kowloon, Hong kong, hong kong – chinaCL380 nathan road, 380, hong kong, hong kong – china
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      Eaton HK
      Score3.6/5of 14 
      • Room
         
        3.6 / 5
      • Facilities
         
        3.6 / 5
      • Cleanliness
         
        3.8 / 5
      • Quality of the food
         
        4.0 / 5
      • Staff professionalism
         
        3.5 / 5
      • Price-quality ratio
         
        3.4 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      6 opinions about Eaton HK

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      • Eaton HK3.3/5

        Partner

        JarniePublished  2017-11-13

        Positive review

        Breakfast buffet was very good with a good range of hot and cold food.

        Negative review

        Hotel is currently undergoing renovations which results in noise from 9am to 6pm and the pool is not usable. This was NOT indicated when we booked nor is it indicated on their website today. This is our second stay at this hotel and we were relying on being able to use the pool and fitness center. We would NOT have booked the hotel if we new this beforehand and therefore feel that it is false advertising. The hotel gave each of us a voucher for a free drink at the bar for the inconvenience (one voucher for our 4 day stay!) and did provide a shuttle to and from their 'sister' hotel to use the pool there but as that had to be booked it was not nearly as convenient as being able to visit a pool within the hotel. The staff in the breakfast room appeared completely disinterested and did not move out the the way for guests moving around. We also saw one male staff member accidentally drop food on the carpet when clearing a table and left it on the floor for anyone to walk over. We were NOT satisfied and will not stay here again.

      • Eaton HK3.7/5

        Alone

        Anonymous Published  2017-01-29

        Positive review

        The front desk staff was good for check - in and check-out, Room was clean and the cleaning staff were very friendly.

        Negative review

        I've stayed at this hotel numerous times. however, I found this time around the service in the breakfast area was lacking this time around. Worried that the standard is dropping. When I walked to give them my room number as a part of the complimentary breakfast they just went straight to their front desk and ignored me. Instead of saying welcome or saying something like, "feel free to take a seat anywhere". Communication was difficult and saw one of the waiters wipe his nose with his hand numerous times. The uniform jackets worn by dine staff were far too casual. Bomber jackets were worn and should be reserved for the concierge staff outside. Not sure why the dining staff all look very miserable. All except the chef who made omelettes. Saw an attendee named, 'Jackson' as I was checking out who wasn't being pleasant to some European guests over a minor misunderstanding. The guests didn't look happy. It's not the first time I have seen him over the years being a little ruthless to other people and surprised things haven't changed and that he is still at the same place.

      • Eaton HK3.4/5

        Partner

        KallePublished  2016-11-18Comment in

        Positive review

        Hyvä sijainti , mukava henkilökunta

        Negative review

        Aika hintava

      • Eaton HK4.3/5

        Alone

        Anonymous Published  2015-05-03

        Positive review

        very helpful and polite staff, comfortable room setting & nice if hotel environment

        Negative review

        nil

      • Eaton HK4.3/5

        Family

        BaggersPublished  2013-10-31

        Positive review

        This hotel was in a great location, 5 min walk to Jordan mtr and 2min walk to temple street night market. We stayed in the family room which had plenty enough room for myself, wife and 2 teenage daughters. The roof top pool was relaxing after a day out, with amazing views. There is a 7-eleven and Starbucks over the road which can save on hotel prices. Overall would recommend this hotel- it maybe a bit pricey but so are all hotels in Hong Kong and remember this room can accommodate 5 people.

        Negative review

        A bit expensive.

      • Eaton HK5.0/5

        Partner

        AnonymousPublished  2013-04-01

        Positive review

        All things fantastic......many thanks!!

        Negative review

        None I can think of.