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      Reviews on the DoubleTree by Hilton London Docklands Riverside 4 STARS

        CL  rotherhithe street  265, SE16 5HW  London, London , united kingdomView mapCLrotherhithe street, 265, london , SE16 5HW, united kingdom Latitude: 51.5042; Longitude: -0.034081
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      51.5042-0.034081
      DoubleTree by Hilton London Docklands Riverside
      Score4.1/5of 25 
      • Room
         
        4.0 / 5
      • Facilities
         
        4.2 / 5
      • Cleanliness
         
        4.2 / 5
      • Quality of the food
         
        4.1 / 5
      • Staff professionalism
         
        4.3 / 5
      • Price-quality ratio
         
        3.6 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      19 opinions about DoubleTree by Hilton London Docklands Riverside

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      • DoubleTree by Hilton London Docklands Riverside4.3/5

        Partner

        Anonymous Published  2018-06-06

        Positive review

        Great location and the ferry was brilliant

        Negative review

        Breakfast was good but pancakes were cold

      • DoubleTree by Hilton London Docklands Riverside4.3/5

        Family

        Anonymous Published  2017-12-21

        Positive review

        Very large room with comfortable beds. Free ferry to Canary wharf.

        Negative review

        small bathroom which needs updating.

      • DoubleTree by Hilton London Docklands Riverside4.3/5

        Family

        Anonymous Published  2017-09-05

        Positive review

        on arrival staff were very pleasant and inviting, they had arranged our room early so we didn't have to wait to book in, room was spacious and clean with maids providing clean towels regularly, hotel is well located close to the C10 bus route of which is a five minute journey to the Canada water tube line, bar area has a spectacular view overlooking canary wharf especially at night. i would have no reservations about stopping at this hotel again.

        Negative review

        hotel bar and restaurant do seem overtly expensive, i do understand London is generally more expensive however £4.95 for a small bottle of coke does seem excessive, this was unfortunate as we had a party of 10 and would have spent more time in the hotel bar due to the relaxed location and views, however due to the expense we chose to drink else where. Again with the restaurant the quality of food was good, unfortunately the amount plated in comparison to the high price was poor, this is not a gourmet restaurant therefore shouldn't be priced or portrayed as one.

      • DoubleTree by Hilton London Docklands Riverside4.5/5

        Partner

        Anonymous Published  2017-04-30

        Positive review

        Beautiful view

      • DoubleTree by Hilton London Docklands Riverside5.0/5

        Friends

        Anonyme Published  2017-04-06Comment in Français

        Positive review

        Le personnel est très agréable et serviable : irréprochable !

      • DoubleTree by Hilton London Docklands Riverside3.6/5

        Partner

        Anonymous Published  2016-08-10

        Positive review

        Excellent location for travelling into the City

        Negative review

        Check in takes forever with only 2 staff to check in dozens of people. Reception staff very good, they just need more staff. Exactly the same goes for the bar. There were 2 guys working it last Saturday night 13/8/2016 who didn't have a clue about who was next in line to be served. Hence it took most people on average about 30 minutes to get a drink. Staff shortages to blame again and inexperienced slow bar tenders who didn't have a rush in them. Quite disgraceful under the Hilton brand. Exceptionally poor service.

      • DoubleTree by Hilton London Docklands Riverside4.0/5

        Partner

        Anonymous Published  2016-07-05

        Positive review

        Reception staff were helpful and friendly. Room was very clean and comfortable. Food in restaurant was lovely and a good choice for breakfast.

        Negative review

        Service in restaurant was appalling, it was my birthday I was made to wait along time to order, staff were not at all attentive or friendly. The food was nice but the whole experience was not at all what I would have liked or expected. I did pass my feedback to the waitress to which her response was I didn't know it was your birthday I am having a bad day! Well it showed!

      • DoubleTree by Hilton London Docklands Riverside4.5/5

        Family

        Jon FPublished  2016-03-16

        Positive review

        Very modern hotel - good sized room for a family of 4 (2 adults, and 2 kids) Great breakfast selection Fantastic cookies offered on arrival - a great way to win kids over !

        Negative review

        Although it was fun to get the shuttle boat across the other side of the river to go into the centre of London by boat, or across to Canary wharf área, if you need to get somewhere quickly it is a bit more of a pain.

      • DoubleTree by Hilton London Docklands Riverside4.3/5

        Alone

        AnonimoPublished  2016-01-24Comment in Español

        Positive review

        Bonitas vistas desde la habitacion a la city. Muy cómodo para ir por motivos de trabajo a la City

      • DoubleTree by Hilton London Docklands Riverside4.0/5

        Alone

        Anonymous Published  2015-08-04

        Positive review

        Room was nice, little small but perfect for myself and even if my partner there it would have been fine. great views on the thames right outside the window, great facility of the ferry right at the back to go to canary whalf. Was there for Prudential ride London 100 and they were very accomidating. Laid out water and fruit and flapjacks for us to take and had the breakfast pack available earlier than normal and was no trouble. Highly recommend, will be going back soon :)

        Negative review

        Only thing is the parking is a bit here and there, great it has some, just if there is no space in first carpark just have to go down the road (after getting a swip card from reception) to park and not too far to walk back.


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