- Room
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Real opinions of real clients
(*) Additional services not included in the price.
15 opinions about Coco Key Hotel and Water Park Resort
Coco Key Hotel and Water Park Resort /5
Family
KristianPublished 2019-10-17

Coco Key Hotel and Water Park Resort /5
Alone
Anonymous Published 2017-06-16

Positive review
Nice place to stay. rooms good, and good value for money. Water park fun.
Negative review
WiFi would not work. Staff not really useful in resolving. Even when I could finally connect (which took a manager and a call to the call center), connection was almost not there in my room. worked fine in the lobby. They need some boosters or more bandwidth
Coco Key Hotel and Water Park Resort /5
Family
Anonymous Published 2016-10-30

Positive review
Nice water park but if your staying here as a base for the Disney/universal parks you won't use it. Well positioned for universal and seaworld parks with free shuttles. Difficult to get to Disney parks if you have no car and shuttle bus is $18 per person. Free internet. Nice swimming pool to come back to after a park visit. Shop, arcade and restaurant on site.
Negative review
This is not a great hotel. But if your on a budget and won't be staying at the hotel much it is fine for a place to sleep. Our room was dirty. The carpets were dirty and all the furniture and fixings were dusty. Dust that had been there for a long time. The worst was the ceiling the paint and plaster was peeling off, we would return to the room every evening and there was white dust/ peelings on our suitcases, clothes and other items. Reception were ignorant they didn't give a good impression of the hotel, but as the two weeks went on we meet other staff that were great, but really reception staff need to improve. You have to pay a tax of $10 per night which I wasn't aware of, I think it was for the water park but we only used it once.
Coco Key Hotel and Water Park Resort /5
Family
ChrisPublished 2016-08-31Comment in Nederlander

Positive review
+ waterpark, + zwembad, + schoonmaak, + toezicht bij zwembad
Negative review
+ kamer verouderd
Coco Key Hotel and Water Park Resort /5
Family
Anonymous Published 2016-04-16

Positive review
You wont get better value. The hotel and facility isn't going to blow you away but I spent $100 for a night and my family loved the water park. The park is included. I also saw a family arrive and spend $150 for their family to enjoy the park alone. Meanwhile my family was staying there and using the park for less.
Coco Key Hotel and Water Park Resort /5
Family
Anonymous Published 2015-09-09

Positive review
WATER PARK EXCELENT FOR KIDS AND GUYS
Negative review
CLEAN
Coco Key Hotel and Water Park Resort /5
Friends
Anonymous Published 2015-08-18

Positive review
Big water park.
Negative review
Some pool slides were not open last day of our stay. Not enough lifeguards.
Coco Key Hotel and Water Park Resort /5
Family
Anonymous Published 2015-06-02

Positive review
Excellent customer service, clean room, the water park amazing. My family and I enjoyed... Thanks guy!!!
Negative review
N/A
Coco Key Hotel and Water Park Resort /5
Family
AnonymousPublished 2013-11-01

Positive review
Stayed there with my daughter '7yearold' she loved the water resort the only reason you should stay here
Coco Key Hotel and Water Park Resort /5
Family
Mary Anne McDevittPublished 2013-08-21

Positive review
This was a nice hotel for young families. It had a lot of things for young kids to do and also had some nice places for the adults!
Positive review
Nil
Negative review
Checked in late at night and on entry the room was freezing cold as the air conditioning was on maximum. Once we turned it off we realised why this was as we slowly started to see the odd cockroach. As it was 2.30am we decided to try to sleep so we went to bed. After about 15 minutes we felt a bit uncomfortable so turned the lights on to find our room was overrun by cockroaches. They were on the floor, walls and even the bed. We immediately collected our belongings and checked out to find an alternative hotel. By this time it was 3.30am and we had two young children with us. As you can imagine leaving at this hour wasn't easy but hopefully it shows just how bad the cockroach infestation was. Please stay away from this hotel.