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      Reviews on the Bintan Lagoon Resort 5 STARS

        CL  jalan indera segara site a12, 29155  Lagoi, teluk sebong, Bintan island, indonesiaCLjalan indera segara site a12, bintan island, 29155, indonesia
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      Bintan Lagoon Resort
      Score3.5/5of 28 
      • Room
         
        3.8 / 5
      • Facilities
         
        3.6 / 5
      • Cleanliness
         
        4.0 / 5
      • Quality of the food
         
        3.3 / 5
      • Staff professionalism
         
        3.7 / 5
      • Price-quality ratio
         
        2.9 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      22 opinions about Bintan Lagoon Resort

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      • Bintan Lagoon Resort4.0/5

        Friends

        VincentPublished  2015-08-28

        Positive review

        The environment is good and clean. The staffs are friendly too and able to speak English. The room price is cheap.

        Negative review

        the food are way too expensive. Average per person is about $50 for a meal. I can have 1 week meal with that $50 back in Singapore. Will have to bring our own instant noodle for lunch and dinner. The food is just below normal. Nothing fantastic

      • Bintan Lagoon Resort4.7/5

        Friends

        ElaynePublished  2015-08-10

        Positive review

        A place for relaxing,enjoying..highly recommended..

      • Bintan Lagoon Resort1.8/5

        Partner

        Anonymous Published  2015-04-07

        Negative review

        Foods are ridiculously expensive, no wifi, check in and check out take a long time, very low efficiency,

      • Bintan Lagoon Resort3.0/5

        Family

        Anonymous Published  2015-02-27

        Positive review

        Stuff friendly and very helpful, 2 people in particular, Mrs Nereng, and a Polish lady, Manager in the Hotel, they were all the stay, kind helpful and very professional.

        Negative review

        The extra charge for everything is just the way the Hotel works, a capuccino at breakfast only with extra charge, a fresh orange juice, only with extra charge, any activity in the hotel was extra charge. The extra charge was normal activity but please note it was VERY PRICED as well.

      • Bintan Lagoon Resort3.5/5

        Partner

        Experience Published  2014-12-30

        Positive review

        Clean and neat room but I belive it will be the same too if we book other resort

        Negative review

        Overall ok but change three time of our room because they didn't do what it had stated seaview. Two room that had been giving is viewing the trees instead. I didn't get to see any sea or pool at all and I went with my husband but was given two single bed instead of queen size bed. They told us queen size bed was fully taken and we had no choice but to stick the two single bed into one which is very uncomfortable for us. We paid 580 plus without free ferry. So total another 100 plus for the ferry. So total 700 plus which I feel is costly.We paid so much just for two nights but no queen size bed at all which is uncomfortable having a gap at the middle. No wifi at room, have to walk to lobby and even thought we are at the lobby. The net work was slow and sometime we are unable to log in the free wifi or sometime will get disconnected, we happened to sit at near the bar after our breakfast buffet but was ask if we wanna have some drink but was told to leave because it was meant for their customer. I feel disappointed is because we are there because of the wifi. That was why we were there but was ask to leave. If the hotel provide a better service by having wifi in the room. I believe there won't be so many people at the lobby and standing at there lobby for the wifi. So we won't accidently sit on the chair which below to the bar. Abit disappointed for the overall experience. I hope you all have a better prepare to read my review before booking this resort. Thank you.

      • Bintan Lagoon Resort3.5/5

        Family

        GarricsPublished  2014-10-15Comment in Español

        Positive review

        Good facilities and easy arrival from the harbour ( no transfer needed ).

        Negative review

        Hotel is old even it has been renovated. Resort style it can be crowded on bank holidays. However is a good option for a weekend break from Singapore looking at quality / price.

      • Bintan Lagoon Resort4.3/5

        Family

        Anonymous Published  2014-07-31

        Positive review

        Great family resort with lots of options for activities. Recommend eating at the Japanese restaurant "Miyako" and beach front restaurant called "rice". Staff by the poolside were so friendly and welcoming, fantastic service.

        Negative review

        Rooms are slightly dated but comfortable, shower leaks water everywhere so make sure you get extra towels! "Orzo" the Italian restaurant was our least impressive dining experience. Food was average as was the service, not enough staff to cope with occupancy.

      • Bintan Lagoon Resort3.8/5

        Family

        jennyPublished  2014-05-20

        Positive review

        这已经是我们第四次去了。作为新加坡的后花园,又有自己的船去是非常方便。餐是不错,就是贵点。性价比没有泰国来的好,只是周末度假还是不错。酒店帮我们免费延迟退房到四点。非常感谢。

      • Bintan Lagoon Resort3.7/5

        Family

        Anonymous Published  2014-05-05

        Positive review

        Nice location, nice beach with high hospitality employees.

        Negative review

        Should have more choices of food, especially Chinese foods, Thai foods.

      • Bintan Lagoon Resort3.3/5

        Family

        SANJIVPublished  2014-03-25

        Positive review

        GOOD RESORT, WITH NICE POOL AND VERY CLOSE TO THE BEACH. LOT OF ACTIVITIES.

        Negative review

        Very Far from main Bintan city and very expensive. due to the proximity to Singapore prices are more less Singapore prices and in some cases more than Singapore. A can of coke costed us SGD 6.5 Definitely over priced hotel/ resort.


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