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      Reviews on the Airport Inn Gatwick 3 STARS

        CL  longbridge roundabout, RH6 0AB  Crawley- horley, London , united kingdomView mapCLlongbridge roundabout, london , RH6 0AB, united kingdom Latitude: 51.166717; Longitude: -0.178157
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      51.166717-0.178157
      Airport Inn Gatwick
      Score3.9/5of 106 
      • Room
         
        3.8 / 5
      • Facilities
         
        3.7 / 5
      • Cleanliness
         
        4.0 / 5
      • Quality of the food
         
        3.9 / 5
      • Staff professionalism
         
        4.0 / 5
      • Price-quality ratio
         
        3.8 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      (*) Additional services not included in the price.

      64 opinions about Airport Inn Gatwick

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      • Airport Inn Gatwick2.4/5

        Alone

        Marky320Published  2019-11-06

        Positive review

        Helpful lady on reception Easy to get to on airport bus

        Negative review

        Old dated Hotel Update to room required Room carpets dirty Loads of flys between double glazing Bathroom needs updating looks tired

      • Airport Inn Gatwick3.6/5

        Alone

        LucyPublished  2019-03-11

        Positive review

        Clean hotel, room was a decent size for the price I paid.

        Negative review

        It was very cold in the room and when I turned on the heating option of the air conditioning it was still blowing out cold air. Draughts were coming in from the window and making the room cold.

      • Airport Inn Gatwick3.0/5

        Alone

        Anonymous Published  2019-03-07

        Positive review

        Cheap if you get a good rate and very close to Gatwick airport

        Negative review

        The website I booked through stated that parking was free but the hotel refused to honour it even though I had a print out of the booking page so I had to pay £7 for the night

      • Airport Inn Gatwick2.8/5

        Partner

        Cc123Published  2018-12-04

        Positive review

        Great price for airport hotel

        Negative review

        Slow check in staff & room was dirty .... hoped to have a bath but though we’d come out worse off!!

      • Airport Inn Gatwick4.6/5

        Friends

        jkhPublished  2018-03-12

        Positive review

        Nice staff, quick check in. Great location. 10 min bus journey from the south terminal.

        Negative review

        none

      • Airport Inn Gatwick3.0/5

        Alone

        Lau93Published  2018-01-24

        Positive review

        Good for one night before or after a flight in LGW.

        Negative review

        Hotel and rooms are a bit old. The hotel is very close to the airport, however there is no possibility to go by foot; an expensive shuttle needs to be taken.

      • Airport Inn Gatwick2.5/5

        Alone

        Anonymous Published  2017-11-23

        Positive review

        Nice staff, close to airport

        Negative review

        Visible dust on the lamp shade, table dirty, towel washed but still spotted, breakfast expensive for what we get.

      • Airport Inn Gatwick2.0/5

        Alone

        Paul DPublished  2016-09-09

        Negative review

        I turned up at the hotel around 9:30pm after a long day of travel to be told that my reservation had been cancelled. The reception staff called the central reservations who told them I'd been moved to their sister hotel, The Russ Hill, about 10 minutes drive further away from the airport. I'd had no notification and got no apology from the reception staff. The Russ Hill is the worst hotel I've ever stayed in and specifically didn't book it as it's so bad. I didn't get any apology (it was pitched as a good move for me???), any offer of discount, any refund. Nothing. While I was in reception it also happened to two other people checking in so not an isolated case. Don't book with Hotelopia and don't book this hotel, I certainly will never do either again.

      • Airport Inn Gatwick4.5/5

        Friends

        Anonymous Published  2016-07-04

        Positive review

        very close to airport.

      • Airport Inn Gatwick1.2/5

        Family

        AnonymousPublished  2016-06-25

        Negative review

        The Wi-Fi does not work on the upper floors. The receptionist was very rude and had a bad attitude. Also the room was filthy and bathroom was disgusting. I will never stay here again.


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