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Select one of these options to send us your questions, suggestions or recommendations. You can also use this form if you have a complaint or concern relating to our services. Please refer to our Frequently Asked Questions (FAQ) where you can easily find information on many areas concerning our products and website. If you have an urgent query, please contact our Customer Services Center.

Type of request

  • > Modification/Cancellation

    Remember that you can access your booking at any time from the Your Booking tab on our website. Just enter the booking number and the email used to make your booking. From there you can reprint the voucher and receipt, request an invoice and cancel the booking.

    To be able to respond to your request, it is necessary to enter your reservation number and the email address.

    If you do not have a reservation number,  contact us.
  • > Complaints
  • > Suggestions
  • > Other motives:

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