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The hotel's breathtaking setting on the shores of West Lake enables total relaxation, yet it is still just steps away from the excitement of central Hanoi. Truly a 'resort within the city,' it provides the perfect balance between tranquillity and convenience. This charming, air-conditioned hotel has 299 rooms, a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, lift access and a hairdressing salon. Guests may enjoy the café, bar, pub and restaurant. Further amenities include conference facilities, WLAN Internet access, room service, a laundry service and a car park. Families with children are welcome.
Room description

The hotel offers a comfortable home in Hanoi with luxurious and warm surroundings which travellers expect and can trust. Here guests will enjoy the rooms and suites featuring traditional-style décor influenced by local Vietnamese and colonial French themes. High ceilings and spacious rooms offering spectacular views of West Lake or Red River help them relax and refresh for the day ahead. The rooms are en suite with shower, bath and hairdryer. Each room comes with a double or king-size bed, direct dial telephone, satellite/cable TV, radio with hifi and Internet access. Also included are a minibar, tea and coffee making facilities, an ironing set, air conditioning, a terrace and a safe.
Sport activities description
The hotel features an outdoor swimming pool with children's swimming area, a poolside snack bar and sun loungers. A gym, tennis and aerobics classes are on offer for active guests, while a hot tub, a sauna, a steam room and massage and spa treatments are available for relaxation. An entertainment programme is provided for adults.
Meal service description

A continental breakfast buffet is served in the morning, while guests have buffet, à la carte and set menu options for lunch and dinner.
Hotel location description Sheraton Hanoi Hotel
The location of this hotel is just a few minutes from the centre of the city. There are many places of interest near the hotel, due to its strategic location. Noi Bai International Airport is approximately 30 km away.
Payment methods description
American Express, Diners Club, JCB, MasterCard and VISA are accepted.
Description Sheraton Hanoi Hotel
- » Year of construction: 1997
- » Suites: 16
- » Single rooms: 180
- » Number of floors (main building): 18
- » Last renovated: 2004
- » Total number of rooms: 299
- » Disabled rooms: 3
- » Double / twin rooms: 119
Hotel type
- » Charming hotel
- » Family friendly hotel
- » City hotel
- » Business hotel
- » Conference hotel
- » Theme hotel
Methods of payment
- » JCB
- » Visa
- » American Express
- » MasterCard
- » Diners Club
Room facilities (Standard room)
- » Central air-conditioned
- » Radio
- » Lounge
- » HiFi stereo system
- » Shower
- » Terrace
- » Satellite / cable TV
- » Wheelchair accessible
- » TV
- » Hairdryer
- » Bathroom
- » Bath
- » Safe
- » Tea / Coffee
- » Internet access
- » Disabled bathroom
- » Direct dial telephone
- » Minibar
- » Carpeted
- » Iron and board
- » King size bed
- » Double bed
Facilities
- » Safe
- » Sun loungers
- » Medical Service
- » Room service
- » Wheelchair accessible
- » Money Exchange
- » Laundry service
- » 24h. Reception
- » Public Internet
- » 24h check-in
- » Lift-s
- » Cafe
- » Restaurant -smoking area
- » Restaurant - non-smoking area
- » WLAN access point
- » Sauna
- » Snack / pool bar
- » Fresh water pool
- » Restaurant - Air-conditioned
- » Outdoor pool
- » Steam bath
- » Car park
- » Massage
- » Special SPA packages
- » Children's pool
- » Gym
- » Whirlpool
- » Bar-s
- » Dining room
- » Hairdresser
- » Air-conditioned in common areas
- » Breakfast room
- » Conference room
- » Reception area
- » Pub-s
- » Restaurant -s
- » Shop-s
Restaurant
- » Special offers
- » Breakfast buffet
- » Special diets
- » Continental breakfast
- » Breakfast
- » Lunch à la carte
- » Dinner menu choice
- » Lunch buffet
- » Lunch menu choice
- » Dinner buffet
- » Bed and breakfast
- » Dinner à la carte
Activities
- » Tennis
- » Entertainment activities (adults)
- » Aerobics
- » Gymnastics
Interest points
- » Water Puppets Theater: 4km
- » Old Quarter: 4km
- » Fine Arts Museum : 4km
- » Dong Xuan Market : 3.5km
- » Hanoi Opera House : 4km
Distances (in meters)
- » Lake / Westlake: 50m
- » River / Red River: 500m
- » Park / Lenin Park: 5km
- » Town centre / Trang Tien Plaza: 3km
- » Train station / Hanoi Station: 5km
- » HAN Airport - Hanoi: 30km


