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      Reviews on the Seralago Hotel and Suites 3 STARS

        CL  west irlo bronson memorial highway  5678, 34746  Kissimmee, Orlando - fl, united statesView mapCLwest irlo bronson memorial highway, 5678, orlando - fl, 34746, united states Latitude: 28.332392; Longitude: -81.511708
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      28.332392-81.511708
      Seralago Hotel and Suites
      Score3.7/5of 45 
      • Room
         
        3.5 / 5
      • Facilities
         
        3.8 / 5
      • Cleanliness
         
        3.6 / 5
      • Quality of the food
         
        3.5 / 5
      • Staff professionalism
         
        3.9 / 5
      • Price-quality ratio
         
        4.0 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      30 opinions about Seralago Hotel and Suites

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      • Seralago Hotel and Suites4.8/5

        Family

        CointasPublished  2018-01-19

        Positive review

        Seralago has a great atmosphere and that is reflected in the people working for The Hotel. Everybody is nice and helpful. It is very close to Falcon's Golf Club and next to Old Town, a fun place to visit with Restaurants, shops, music & rides! It is close enough to all theme parks to go either by bus or by car. We love Seralago Hotel!

      • Seralago Hotel and Suites2.6/5

        Family

        RonyPublished  2018-01-03Comment in Español

        Positive review

        La piscina estaba bien y agua tibia además limpia. El spa muy bien Muy cerca de parques y ofrecen gratis trasporte a los parques. El hotel tiene varias amenidades para niños. El baño tiene tina y dejan productos de limpieza y toallas limpias. Además el personal de limpieza muy humano y nos dejó a Mickey acomodado en la cama.

        Negative review

        Habitaciones sucias y mal olor. La alfombra con manchas y Dava la impresión de que no limpiaban en las esquinas ni en el baño. No servia el tubo del lavatorio del baño al igual que la luz. Nos enviaron a una habitación al fondo y donde los pasillos estaban muy sucios. Algún personal de recepción poco amable. No me volvería a quedar ahí

      • Seralago Hotel and Suites3.2/5

        Colleagues

        TONYPublished  2017-10-21Comment in Español

        Positive review

        Muy buena ubicación, hotel bastante grande.

        Negative review

        Las habitaciones muy sencillas, no esta al estilo del momento. Por ejemplo; televisores antiguos en vez de televisores modernos. La vestimenta de camas muy feas, deben de vestir las camas con sabanas mas finas. Es mi opinión, ya que el visitante es lo primero que tiene a la vista. Por lo demas esta bien por el precio que consegui y en la temporada. Gracias.

      • Seralago Hotel and Suites4.8/5

        Family

        VickiPublished  2017-10-06

        Positive review

        Vernice is awesome she always smle, if yo have a problem she solves it.the hotel is clean cleaning service is friendly.

        Negative review

        Nothing at this time

      • Seralago Hotel and Suites5.0/5

        Family

        Misty blakeleyPublished  2017-09-25

        Positive review

        Everyone is great. My favorite is vernice she always always treats me special. She always smiles.

        Negative review

        None

      • Seralago Hotel and Suites1.8/5

        Family

        Anónimo Published  2017-07-17Comment in Español

        Positive review

        Beautiful pools. During my stay, i encountered problems with rooms, had to be switched a couple times and Sean and Steve at front desk were very helpful.

        Negative review

        I was changed from room 3 times. Rooms are dirty, doors droken. People smoking weed out in the hall and people out all night making noise. Rooms are advertised to have microwave, coffeemaker. Mines didnt have either. STAY AWAY

      • Seralago Hotel and Suites3.0/5

        Family

        nadene adamsPublished  2017-04-18

        Positive review

        staff was great

        Negative review

        ac werent cold had to change rooms water werent getting hot microwave not working lights werent working

      • Seralago Hotel and Suites1.7/5

        Family

        Ariela Published  2017-04-05

        Positive review

        Breakfast Location

        Negative review

        No hot water to shower 3 days in a row !!! Kockroches everywhere in room and bathroom Squicky beds No response from management .., Very bad experience!!!

      • Seralago Hotel and Suites1.7/5

        Partner

        Anonymous Published  2017-02-17

        Positive review

        Nice lobby and facilities

        Negative review

        I was under the impression I had a flat screen tv and a microwave. I got there and did not have neither. Didn't even have a remote. The tv buttons you couldn't push because it didn't work. The hotel staff was very racist. Every white person was on the same side as me and my wife and the Hispanics got the nicer end. The woman said ok that checked in before me she said I do have a fridge,microwave, and flat screen right? She said yes mam. The woman was very rude towards me. The bed was very hard, dealt with that but the second night are a.c. stopped working so we just stayed out all night to avoid burning up in a nasty room.. oh yea!!! Not to mention I found drugs!!! Yes I found shrooms behind the trash can when I moved it to go get ice which the machines didn't work.... I wouldn't recommend this hotel to my worst enemy. They are lying racist people. I wish it was what they advertised and told me. Can't stand a liar. These people need to be shut down for real.....

      • Seralago Hotel and Suites4.8/5

        Partner

        AnónimoPublished  2017-01-13Comment in Español

        Positive review

        Es cómodo, con muchas facilidades, bonita piscina .

        Negative review

        Sólo un día no limpiaron la habitación.


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