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      Reviews on the Seralago Hotel and Suites 3 STARS

        5678 west irlo bronson memorial highway  5678, 34746  Kissimmee, Orlando - fl, usaView map5678 west irlo bronson memorial highway, 5678, orlando - fl, 34746, usa Latitude: 28.332392; Longitude: -81.511708
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      28.332392-81.511708
      Seralago Hotel and Suites
      Score3.7/5of 35 
      • Room
         
        3.5 / 5
      • Facilities
         
        3.8 / 5
      • Cleanliness
         
        3.6 / 5
      • Quality of the food
         
        3.5 / 5
      • Staff professionalism
         
        3.9 / 5
      • Price-quality ratio
         
        4.1 / 5
      100% REAL COMMENTS
      Real opinions of real clients

      24 opinions about Seralago Hotel and Suites

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      • Seralago Hotel and Suites3.0/5

        Family

        nadene adamsPublished  2017-04-18

        Positive review

        staff was great

        Negative review

        ac werent cold had to change rooms water werent getting hot microwave not working lights werent working

      • Seralago Hotel and Suites1.7/5

        Family

        Ariela Published  2017-04-05

        Positive review

        Breakfast Location

        Negative review

        No hot water to shower 3 days in a row !!! Kockroches everywhere in room and bathroom Squicky beds No response from management .., Very bad experience!!!

      • Seralago Hotel and Suites1.7/5

        Partner

        Anonymous Published  2017-02-17

        Positive review

        Nice lobby and facilities

        Negative review

        I was under the impression I had a flat screen tv and a microwave. I got there and did not have neither. Didn't even have a remote. The tv buttons you couldn't push because it didn't work. The hotel staff was very racist. Every white person was on the same side as me and my wife and the Hispanics got the nicer end. The woman said ok that checked in before me she said I do have a fridge,microwave, and flat screen right? She said yes mam. The woman was very rude towards me. The bed was very hard, dealt with that but the second night are a.c. stopped working so we just stayed out all night to avoid burning up in a nasty room.. oh yea!!! Not to mention I found drugs!!! Yes I found shrooms behind the trash can when I moved it to go get ice which the machines didn't work.... I wouldn't recommend this hotel to my worst enemy. They are lying racist people. I wish it was what they advertised and told me. Can't stand a liar. These people need to be shut down for real.....

      • Seralago Hotel and Suites4.8/5

        Partner

        AnónimoPublished  2017-01-13Comment in Español

        Positive review

        Es cómodo, con muchas facilidades, bonita piscina .

        Negative review

        Sólo un día no limpiaron la habitación.

      • Seralago Hotel and Suites5.0/5

        Friends

        Anonymous Published  2016-11-22

        Positive review

        My stay was a very nice experience, excellent location, facilities, staff treatment, it was my first trip to Orlando, the transportation to the packs very good, punctual, respectful, the place very central with all facilities nearby, I liked the cost, very economical, I would recomend it to anyone who wants to spend a family holiday and economize, excellent facilities. I'll get ready and I'll be back.

        Negative review

        There is nothing negative to say, my experience and stay was very gratifying, I recommend it.

      • Seralago Hotel and Suites4.5/5

        Partner

        JarjafPublished  2016-10-02Comment in Français

        Positive review

        Hôtel à recommander à tous, rien à dire

      • Seralago Hotel and Suites3.2/5

        Family

        Anonymous Published  2016-06-16

        Positive review

        Good value for money with good facilities. Not the best hotel in the area but worth the money. A couple of early problems were sorted quickly.

        Negative review

        Although problems were sorted, desk staff were too laid back and not in a rush to see to customers. More interested in playing with their I-phone, nails or hair.

      • Seralago Hotel and Suites3.8/5

        Partner

        MpenziwePublished  2016-04-19

        Positive review

        The Seralago Hotel is a nice, good hotel for visiting Walt Disney World. Close to stores, supermarket and fast food restaurants, your stay can be cheap and confortable. If you want to plan a cheap vacation, you can count on the Seralago.

        Negative review

        The staff and the services provided by the hotel are not the best in the world. The shuttle service is not very very on time, a bit crazy about when it comes, when is departing..., but anyway 100% recommended. Even when it's said by the booking sites, the breakfast IS NOT included on the reservation, and it's expensive for the service given by the hotel. Much more when you have Burger King and McDonalds restaurants at 5 minutes walking.

      • Seralago Hotel and Suites3.7/5

        Partner

        Anonymous Published  2016-04-04

        Positive review

        Close to food venues, a small fair, Old Town, and a small drive to the parks.

        Negative review

        A hotel that shows its age and in need if makeover. No coffee maker in room. Need new mattresses.

      • Seralago Hotel and Suites3.8/5

        Partner

        Anonymous Published  2016-03-03

        Negative review

        Staff seems like you are bothering them if you even approach desk.....housekeeping was more helpful than them....Donna at guest services was WONDERFUL!!!! AvgBartender first night was GREAT.....


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