- What was the purpose of your trip?
- Pleasure 25
- Visiting friends/family 1
- Business 1
- Who was your travel companion?
- Alone 2
- Colleagues 0
- Family 2
- Friends 2
- Partner 21
- Who would you recommend the hotel to?
- Business 17
- Couples 24
- Families 11
- Groups 5
- Individuals 10
- Room
- Facilities
- Cleanliness
- Quality of the food
- Staff professionalism
- Check-in procedure
- Price-quality ratio
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Hotel Hesperia Bilbao/5JonPublished 2013-04-09
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Hotel Hesperia Bilbao/5AnonymousPublished 2012-12-25
Cozy place anda Good staff behaviour.Perfect location
The only thing that could be improved is the bed.
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Hotel Hesperia Bilbao/5LvbrsPublished 2009-12-07
Very nice ,modern Hotel, perfectly situated for the Guggenheim Museum and Casco Viejo. A lovely walk along the river promenade takes you in either direction. Very pleasant staff.
Only one negative and that is the bar. Closes very early and was very expensive.
Guggenheim. Old town. River walk.
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Hotel Hesperia Bilbao/5AnonymousPublished 2009-10-16
We found the overall aspect of the hotel very good. The service was excellant and the proximity to the city and main features was very good.
Lots!!!!!1
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Hotel Hesperia Bilbao/5AnonymousPublished 2013-03-20Comment in Español
muy céntrico, con buenas instalaciones el personal muy atento
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Hotel Hesperia Bilbao/5Inma TesouroPublished 2012-11-20Comment in Español
En Bilbao para ir a los museos está muy bien, repetiremos.
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Hotel Hesperia Bilbao/5AnonymousPublished 2012-02-16Comment in Español
Ponen pocos accesorios de baño
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Hotel Hesperia Bilbao/5AnonymousPublished 2011-10-13Comment in Español
HOTEL MUY BIEN SITUADO. IDEAL PARA PASEAR POR LA RIA.Y VISITAR TODO EL CENTRO DE BILBAO.
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Hotel Hesperia Bilbao/5AnonymousPublished 2011-09-27Comment in Español
HOTEL BIEN SITUADO PARA VISITAR LA CIUDAD.
PERSONAL MUY FRIO EN RECIBIMIENTO Y EN DESPEDIDA. HABITACIÓN MUY PEQUEÑA, SIN ESPEJO. MOQUETA EN EL SIGLO XXI ??????? FALTA DE PRODUCTOS DE HIGIENE, AUN HABIENDO AVISADO AL PERSONAL. HABITACION VISTAS A PATIO. PERSONAL DE BAR NADA AMIGABLE Y NADA SERVICIAL, MUY FRIO Y DISTANTE NO RECOMENDARÍA ESTE HOTEL A ALGUN AMIGO. POCOS PRO Y MUCHOS PERO. ME SIENTO DEFRAUDADO. ESPERO TENER ALGUN TIPO DE EXPLICACION.
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Hotel Hesperia Bilbao/5AnonymousPublished 2011-07-13Comment in Español
Situación excelente. Trato agradable. Instalaciones en buen estado.
mejorar el material de aseo




Really great and friendly staff in particular the guy at the reception desk who was learning the job! The breakfast to was very good !
I have booked a room with a double bed and ended up with twin beds... I had to upgrade for the double bed this was a bit disappointing. But at the end the room was very pleasant.