Hotel description Grand Velas All Suites & Spa Resort Premium AI
Embraced by the white sandy beach of Playa del Carmen, this hotel redefines the luxury all-inclusive holiday with its elegant rooms, a culinary tour rich in flavours, aromas and artistic presentations, the friendly personalized butler service, a gorgeous spa and a convention centre with modern facilities. Comprising 493 rooms, the air-conditioned establishment offers a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and lift access. There is also a hairdressing salon, children's playground, kids' club, café, bar and restaurant. WLAN Internet access is provided for a fee, as is a laundry service. Guests may take advantage of room service and those arriving by car may leave their vehicles in the car park. Guests may hire bicycles on site.
Room description
All rooms are en suite and equipped with a shower, bath, hairdryer, double or king-size beds, a direct dial telephone, satellite/cable TV, a radio and a hi-fi system. Guests can keep in touch with the Internet access and store their valuables in the safe. Refreshments are provided in the minibar and there are tea and coffee making facilities. The air conditioning is individually regulated and each room has a balcony or terrace.
Sport activities description
The hotel features a luxury world-class spa, with 40 rooms for treatments and a menu of exclusive services, including traditional massage therapies and facial and body wraps (fees apply). Guests may take a refreshing dip in the heated outdoor swimming pool with a children's area. A poolside snack bar, sun loungers and parasols are available. Active guests may join an aerobics session or work out in the gym. The hotel also offers a hot tub, sauna and steam room (the latter for a fee). A range of water sports are available for additional fees. These include jet skiing, diving and windsurfing. Pedal boating, beach volleyball, golf (for a fee), horse riding (for a fee) and biking are further recreational options. The hotel arranges entertainment programmes for adults and children. Guests will find sun loungers and parasols on the sandy beach.
Meal service description
A breakfast buffet is served each morning, whilst lunch and dinner are offered as buffets, set menus or à la carte.
Hotel location description Grand Velas All Suites & Spa Resort Premium AI
The hotel is nestled between the beautiful Mexican Caribbean beaches and lush rainforest, just 35 minutes from Cancún International Airport (approximately 62 km).
Payment methods description
American Express, MasterCard and VISA are accepted as methods of payment.
Description Grand Velas All Suites & Spa Resort Premium AI
- » Number of floors (annex building): 2
- » Year of construction: 2008
- » Suites: 493
- » Annex buildings: 2
- » Single rooms: 293
- » Number of floors (main building): 4
- » Total number of rooms: 493
- » Disabled rooms: 6
- » Double / twin rooms: 200
Hotel type
- » Beach hotel
- » Charming hotel
- » Resort
- » Family friendly hotel
- » Business hotel
- » Conference hotel
- » SPA hotel
- » Theme hotel
Methods of payment
- » Visa
- » American Express
- » MasterCard
Beach
- » Parasols
- » Sandy
- » Sun loungers
Room facilities (Standard room)
- » Radio
- » Lounge
- » HiFi stereo system
- » Balcony
- » Shower
- » Terrace
- » Satellite / cable TV
- » Wheelchair accessible
- » TV
- » Hairdryer
- » Bathroom
- » Bath
- » Safe
- » Tea / Coffee
- » Individual air-conditioned
- » Internet access (*)
- » Disabled bathroom
- » Direct dial telephone
- » Minibar
- » Iron and board
- » King size bed
- » Double bed
Facilities
- » Safe
- » Sun loungers
- » Medical Service (*)
- » Room service
- » Wheelchair accessible
- » Cloakroom
- » Money Exchange
- » Laundry service (*)
- » 24h. Reception
- » Public Internet (*)
- » 24h check-in
- » Lift-s
- » Mobile phone network
- » High chairs
- » Cafe
- » Restaurant -smoking area
- » Restaurant - non-smoking area
- » WLAN access point (*)
- » Sauna
- » Snack / pool bar
- » Heated pool
- » Fresh water pool
- » Restaurant - Air-conditioned
- » Number of pools
- » Parasols
- » Playground
- » Mini club
- » Outdoor pool
- » Steam bath (*)
- » Car park
- » Massage (*)
- » Bicycle rental
- » Special SPA packages
- » Children's pool
- » Gym
- » Whirlpool
- » Bar-s
- » Dining room
- » Hairdresser
- » Air-conditioned in common areas
- » Breakfast room
- » Conference room
- » Reception area
- » Restaurant -s
- » Shop-s
Restaurant
- » Special offers
- » Breakfast buffet
- » Special diets
- » Breakfast
- » Lunch à la carte
- » Dinner menu choice
- » All inclusive
- » Lunch buffet
- » Lunch menu choice
- » Drinks included
- » Dinner buffet
- » Dinner à la carte
Activities
- » Kids entertainment
- » Horse riding (*)
- » Bike / mountain bike
- » Beach volley
- » Entertainment activities (adults)
- » Pedalo
- » Golf (*)
- » Wind surfing (*)
- » Scuba diving (*)
- » Aerobics
- » Jet ski (*)
- » Water skiing
Interest points
- » Chichen Itza: 283.24km
- » Tulum: 74.03km
- » Xcaret: 15.69km
- » Xel-ha: 64.37km
- » Coba: 115.87km
Distances (in meters)
- » Shopping facilities / Paseo del Carmen: 11km
- » Restaurants / 5th Avenida: 11km
- » Next big city / Playa del Carmen: 11km
- » Tourist centre / Cancun: 96km
- » CUN Airport - Cancun: 62km