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The city hotel includes 296 rooms and suites, 4 food and beverage outlets, conference rooms with accompanying conference facilities for business travellers and two types of wedding chapel. The hotel also houses Wing Bay Otaru, one of Hokkaido's largest shopping malls, with a wide range of dining, retail and entertainment options including cinemas and spa facilities. The air-conditioned hotel offers a 24-hour check-out service, a currency exchange, a hotel safe and lift access. There is a bar and a restaurant on the premises. Guests can take advantage of the hotel's room and laundry services and those arriving by car may park their vehicles in the hotel's car park.
Room description
Each room has an en suite bathroom with a shower, bath and hairdryer. Rooms are furnished with double or king-size beds and amenities include a direct dial telephone, TV, Internet access, a safe and a mini fridge. Individually regulated air conditioning is a standard feature in all accommodation.
Sport activities description
Guests can book themselves in for a massage treatment at the hotel.
Meal service description

Terrace Brasserie offers buffets from breakfast to lunch and dinner, consisting mainly of Italian and Chinese cuisine. At Bay Lounge guests can enjoy desserts specially made by hotel staff in this spacious and open-style lounge.
Comments from hotel
Night-time access: From 9 pm to 10 am, the Wing Bay Otaru Building is closed.
Hotel location description Grand Park Otaru
The hotel is located on Ishikari Bay, just 35 kilometres away from Sapporo, in the Hokkaido prefecture which is the northernmost of Japan's four major islands. The 18-storey hotel is strategically located in the picturesque sea-trading port of Otaru, which is a romantic and picturesque town renowned for its quaint old quarters and streets, Victorian-style stone buildings and canals as well as its glass-blowing cottage industries. Located just 30 minutes from Sapporo, the hotel is a 5-minute walk from Otaru Chikko Station and a 65-minute train ride from New Chitose Airport.
Payment methods description
American Express, Diners Club, JCB, MasterCard and VISA are accepted as methods of payment at this hotel.
How to get there
Otaru is a romantic and picturesque town with its quaint old quarters, stone buildings and canals. Located just 30 minutes from Sapporo on Hokkaido, the northernmost of Japan's four major island, Grand Park Otaru is a 5-minute walk from Otaru Chikko Station and a 65-minute train ride from New Chitose Airport.
Hotel type
- » City hotel
Methods of payment
- » JCB
- » Visa
- » American Express
- » MasterCard
- » Diners Club
Room facilities (Standard room)
- » Shower
- » Mini fridge
- » TV
- » Hairdryer
- » Bathroom
- » Bath
- » Safe
- » Individual air-conditioned
- » Internet access (*)
- » Direct dial telephone (*)
- » Carpeted
- » King size bed
- » Double bed
Facilities
- » Safe
- » Room service
- » Wheelchair accessible
- » Money Exchange
- » Laundry service
- » 24h check-in
- » Lift-s
- » Mobile phone network
- » Restaurant - non-smoking area
- » Restaurant - Air-conditioned
- » Car park
- » Massage
- » Bar-s
- » Air-conditioned in common areas
- » Conference room
- » Restaurant -s
Restaurant
- » Breakfast buffet
- » Continental breakfast
- » Half board
- » Lunch à la carte
- » Dinner menu choice
- » Lunch buffet
- » Dinner à la carte
Distances (in meters)
- » Next big city / Sapporo: 32km


