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The air-conditioned hotel features 301 spacious guest rooms including 21 suites and 70 Club Sofitel rooms, each with an average size of 42 m². Guests are welcomed into the foyer by a 24-hour reception/check-out service, from which they have lift access to the rooms, and where they may also make use of the hotel safe, cloakroom and currency exchange facilities. Further services include room and laundry services, and bicycle hire. The hotel has its own hairdressing salon, bar, TV lounge, bar and restaurant. WLAN Internet access is provided throughout the complex. The combination of the resort's conferencing facilities and environment with the Sofitel luxury experience create a perfect solution for business meetings or leisure functions. Younger guests may enjoy use of the hotel playground, and parking is available for guests arriving by car.
Room description

The charming double and king-size rooms each come with an en suite bathroom with hairdryer, and are complemented by a selection of features such as high-tech LCD cable/satellite TV and complimentary broadband Internet access. Standard facilities include a minibar/fridge, room safe, centrally regulated air conditioning and heating, tea and coffee-making facilities, ironing set and a direct dial telephone. Each room is further furnished with a balcony or terrace.
Sport activities description
The hotel features a heated indoor swimming pool, a spa pool and sauna, and a paddling pool for children. Fitness-conscious guests may like to take advantage of the hotel gym, and other leisure options on offer include tennis, badminton, rowing, snooker and table tennis, as well as use of the catamaran. An entertainment programme is provided for both adults and children, and foot massages are available on request. A beauty salon service is also offered.
Meal service description
The restaurants and bars provide the perfect setting for relaxing and socialising, offering specialities such as refined French cuisine and the latest fusion dishes from around the world. Breakfast is available as a buffet or from a menu, while lunch and dinner are available either in buffet or fixed menu form, or à la carte.
Hotel location description Crowne Plaza Hangzhou Xanadu Resort
Centrally located between Hangzhou central business district, West Lake, and Xiaoshan, the resort offers a unique venue. A trip to Xiaoshan city centre will take just 15 minutes by car, or 20 minutes by public transport.
Payment methods description
American Express, Diners Club, JCB, MasterCard and VISA are all accepted forms of payment.
Description Crowne Plaza Hangzhou Xanadu Resort
- » Number of floors (annex building): 4
- » Suites: 8
- » Single rooms: 111
- » Number of floors (main building): 4
- » Junior Suites: 7
- » Total number of rooms: 301
- » Disabled rooms: 1
- » Villas: 1
- » Studios: 4
- » Double / twin rooms: 171
Hotel type
- » Holiday village
- » Country house
- » Resort
- » Business hotel
- » Airport hotel
- » Conference hotel
Methods of payment
- » JCB
- » Visa
- » American Express
- » MasterCard
- » EC
- » Diners Club
Room facilities (Standard room)
- » Central air-conditioned
- » Radio
- » Lounge
- » Balcony
- » Shower
- » Terrace
- » Mini fridge
- » Satellite / cable TV
- » Wheelchair accessible
- » TV
- » Hairdryer
- » Bathroom
- » Bath
- » Central heating
- » Microwave
- » Oven
- » Safe
- » Tea / Coffee
- » Fridge
- » Internet access
- » Disabled bathroom
- » Direct dial telephone
- » Minibar
- » Carpeted
- » Iron and board
- » King size bed
- » Double bed
Facilities
- » Safe
- » Medical Service
- » Room service
- » Wheelchair accessible
- » Cloakroom
- » Money Exchange
- » Laundry service
- » 24h. Reception
- » Public Internet
- » 24h check-in
- » Lift-s
- » Mobile phone network
- » High chairs
- » Cafe
- » Restaurant -smoking area
- » Restaurant - non-smoking area
- » Newspaper stand
- » WLAN access point
- » Sauna
- » Heated pool
- » Restaurant - Air-conditioned
- » Indoor pool
- » Number of pools
- » Playground
- » Bicycle storage
- » Mini club
- » Car park
- » Massage
- » Bicycle rental
- » Children's pool
- » Gym
- » Whirlpool
- » Bar-s
- » Dining room
- » Hairdresser
- » Air-conditioned in common areas
- » TV room
- » Supermarket
- » Breakfast room
- » Conference room
- » Reception area
- » Restaurant -s
- » Shop-s
Restaurant
- » Full board
- » Breakfast buffet
- » Breakfast
- » Half board
- » Lunch à la carte
- » Dinner menu choice
- » Lunch buffet
- » Lunch menu choice
- » Dinner buffet
- » Bed and breakfast
- » Dinner à la carte
Activities
- » Kids entertainment
- » Paddle
- » Bike / mountain bike
- » Tennis
- » Badminton
- » Entertainment activities (adults)
- » Billiards / Snooker
- » Catamaran
- » Table Tennis
Interest points
- » Tiger Mountain: 2km
- » Xiang Lake Tourism District: 5km
- » Hangzhou Paradise: 8km
- » Oriental Culture Park: 5km
Distances (in meters)
- » Town centre / Xiaoshan: 20km
- » Next big city / Shanghai: 200km
- » Tourist centre / West Lake: 15km


